Fitting and Trial Program - Scoot Boots
STEP 1: MEASUREMENT PHOTOS
For remote fittings I will need measurement photos of clean hooves, ***taken as soon after a fresh trim as possible***. Please either label the photos or indicate which hoof each photo is in your message.
- For width position the ruler at the widest part of the hoof.
- IMPORTANT: For length go toe to heel (0" at the toe!)
You can send to me using one of the following methods:
- eMail: timberlinetack@gmail.com
- Facebook Messenger: https://www.facebook.com/karen.t.cox.3
I will look at your measurements, determine sizes for you to try on and send you an invoice. Fitting boots are a $15 deposit each, refunded when boots are returned. I usually send you four sizes to try on. This allows us to compare sizes side-by-side to ensure the very best fit! I send you a label for easy return shipping, FREE with boot purchase.
STEP 2: WATCH THE FITTING VIDEO
Remember this video is just a guideline. Your boots will not likely fit exactly like this.
STEP 3: SEND FITTING BOOT VIDEOS TO ME
Please follow carefully - the videos are quick and easy but there is a reason for every instruction :)
BEFORE taking each video, put the boot on and walk your horse about 10 feet. This is simply to make sure the hoof is properly seated in the boot.
START THE VIDEO:
For boots you think might be a good fit, send me the following SHORT video:
- State horse name, hoof, and boot size (Fluffy, Left Front, Slim 3).
- Pan around the hoof, holding the camera steady for a few seconds on:
- the front of the boot (for Enduros, move the mud strap aside)
- each side of the boot,
- moving your finger around in the heel strap
Send me the videos using either:
- eMail: timberlinetack@gmail.com (separate emails if video files are large)
- Facebook Messenger: https://www.facebook.com/karen.t.cox.3
- If possible, avoid sending by phone text as they will come over small and blurry. If that's the only way you can send I can work with it :)
STEP 4: TRIAL YOUR NEW BOOTS!
Once we determine your size, I will send you a new pair of boots. You may trial the boots for two weeks starting on the day after they arrived. If you love them you are all set, you keep the boots.
If your boots are not working out:
You may return them postmarked within 2 weeks <--(the 2 weeks is a strict policy) and I will refund you your purchase price less $25 ($30 for Enduros or Equine Fusions) and less any shipping expenses that I covered. See returns policy link at bottom of page for additional details on returns after 2 weeks and return policy for heat fitting, accessories, etc.
Because of my fitting program, most people keep their boots and have no trial fee!!! I provide follow up support if needed after your purchase.
This program takes away the worry of what happens if your boots are not a good fit. I try and make buying the boots as easy as using them!
STEP 5: BREAKING IN YOUR BOOTS
Most horses are very successful in Scoot Boots, but like a saddle or any new tack, care should be taken to introduce your boots to your horse with a break in period. This allows your horse to get used to the boots and for the boots to form to the hoof shape. With that in mind:
- Keep the first few rides to a few miles.
- Check for rubbing, twisting or any other issues during these rides.
- Always use gaiters at first.
- Gradually increase speed and mileage.
- If using boots for turnout check them several times a day at first and then once a day thereafter.
- Try and use the boots at least once, preferably twice a week through the first trim cycle so stretching of the boots will keep up with hoof growth. In future trim cycles you can use them "whenever", just make sure your fit is still good and you can get a finger in the heel strap with gaiters off.
FITTING WITHOUT PURCHASE
When reviewing your initial measurement photos I will always be up front about factors I see that may result in Scoot Boots not working. The better the photo quality the easier this is to determine! In most cases I can tell from photos whether the boots will work for your horse or not, but there are limits to what can be determined from photos.
If, after a fitting with sizing boots, we determine the boots are not a good fit, or you choose not to purchase for any reason, I will hold back my return shipping expense (usually around 13.75) from your fitting boot refund plus a $10 fee to cover my credit card expenses.
I do not charge a fitting fee. My profits come from boot sales so when there is no sale I just need to recoup my expenses.
FOLLOW-UP SUPPORT
I’m always happy to answer any questions. Here's how to reach me:
eMail: timberlinetack@gmail.com
Click here to Facebook Message me: https://m.me/TimberlineTackAndScootBoots
Join my FUN and informative Facebook group: Scoot Boot Adventures
Text or Phone me: 406.223.3871
H a p p y S c o o t i n g !
PS: If you've already been using Scoot Boots and just want to order another pair, click here: https://timberlinetack.com/collections/featured/products/scoot-boot-pair